Get in Touch
For bug reports, account questions, or general app support — email us directly. Please include your username and device model when reporting a bug.
support@ironscapefitness.comResponse within 1–3 business days
Common Questions
How does XP work?
IronScape converts your workouts into experience points (XP). Different exercises contribute to different muscle skill categories — chest, back, legs, cardio, and more — so your skill profile reflects how you actually train.
Does IronScape require an internet connection?
Most functionality works offline — workout and nutrition data are stored locally on your device. An internet connection is required for account sync, social features, and challenges.
Will my progress be saved if I close the app?
Yes. All logged workouts, meals, and XP progression are saved locally and synced to your account, so you can resume anytime — even on a new device.
How do I report a bug?
Email us at support@ironscapefitness.com with the following details:
- What happened and what you expected instead
- Your iPhone model and iOS version
- The IronScape app version (found in Settings)
- Screenshots or a screen recording if possible
How do I delete my account?
Go to Settings → Account → Delete Account inside the app. This permanently removes all your data from our servers and cannot be undone.
Feature Requests
IronScape is actively being developed and improved. If you have ideas for new features, progression mechanics, nutrition tools, or training modes you'd like to see in the app, we'd love to hear them.
Send your suggestions to support@ironscapefitness.com — every request gets read.
Quick Fixes
- Make sure the app is updated to the latest version in the App Store.
- If a screen appears stuck or unresponsive, force-quit the app and reopen it.
- If issues persist, restart your device and try again.
- Check your internet connection if social or sync features aren't working.
- If nothing resolves the issue, contact us at support@ironscapefitness.com with your device details.